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Frequently Asked Questions

Find answers to common questions about using Kenya's leading property platform.

FAQs - Genz Property Listing

Frequently Asked Questions

Find quick answers to the most common questions about our platform and services.

Property Owners

Questions about listing and managing your properties on our platform.

Property Seekers

Answers for those looking to rent or buy properties in Kenya.

General Questions

Common questions about our platform and services.

For Property Owners & Agents

On every page of this site, you can see a button Login/Signup. Click there and then Click Signup.

Yes, a user can post a limited number of properties (3). For more listings, there are premium packages available.

You can list Airbnb, hotels, apartments, homes, and guest houses (for rent or for sale).

When logged in, click the home icon to view your property listings. From there, you can edit or delete a property.

Upgrade to premium packages for better visibility. Premium accounts are prioritized over free accounts.

Include the county, sub-county, and exact location of the property. Upload high-quality interior and exterior photos, and provide a detailed description.

You can upload up to 7 photos. Videos are not supported at this time.

Use the contact information provided (email, phone, or WhatsApp) to respond to inquiries. Ensure your contact details are valid when signing up.

Currently, only premium accounts have visibility privileges. We are working on a boosting feature for all users.

Not at this time.

For Renters & Buyers

Use the search bar for general property searches or browse by county using the county-based search feature.

Yes, you can contact them via phone, WhatsApp, or email.

This depends on the landlord or agent who posted the property.

Click the "Report" button under the property description to flag suspicious listings.

Yes, landlords and agents may allow property visits under their own conditions.

Always visit the property first. Avoid sending money to unknown individuals or making online transactions.

The platform does not handle payments. Contact the seller directly to agree on payment terms.

Visit the property in person and follow legal procedures for property transactions.

General Questions

Yes, browsing properties is completely free.

No, we do not provide legal assistance.

Visit our contact page for information on how to reach us.